Welcome to bed111. We believe your personal information belongs to you — and protecting it is our highest priority. This Privacy Policy ("Policy") explains how bed111 ("we", "us", "platform") collects, stores, uses, and safeguards your personal information.
This policy applies to the bed111 website, mobile app, and all other digital services. By registering or using our services, you agree to this Privacy Policy. This policy is part of our Terms & Conditionsan integral part of.
Important: This Privacy Policy is provided in English to help our Bangladeshi members understand it easily. If any part is unclear, please reach out to our support team.
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Bed111 collects various types of information in order to provide its services. The details are outlined below:
| Data type |
What we collect |
Reason |
| Identity information |
Name, Date of Birth, NID/Passport |
KYC verification & age confirmation |
| Contact Information |
Email, mobile number |
Account communications & security |
| Financial information |
Mobile Banking Number |
Deposit & withdrawal processing |
| Technical information |
IP address, device information, browser |
Security & fraud prevention |
| Gaming data |
Bet History, Game Logs |
Responsible Gaming & Dispute Resolution |
Bed111 also automatically collects certain information — such as when you visit the site, which pages you view, and how long you stay. This data is used to improve the quality of our services.
Please note: bed111 never stores your full bank account number, card number, or PIN. Sensitive payment information is handled directly by your mobile banking provider.
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Bed111 uses the information it collects for the following purposes:
- Creating and managing your account and delivering our services — this is the primary purpose.
- To process deposits and withdrawals and maintain a record of transaction history.
- KYC verification and age confirmation — specifically to verify users are 18+.
- To detect fraud, prevent money laundering, and maintain platform security.
- To provide customer support and resolve complaints.
- Responsible gaming monitoring — to identify unusual gaming behavior.
- To comply with applicable laws and regulatory obligations.
- With your consent, to keep you informed about bonuses, promotions, and new features.
Bed111 never shares your data with third parties for advertising purposes, and we will not contact you for marketing without your consent.
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Bed111 strictly controls how data is shared. Information may only be disclosed to third parties in the following limited circumstances:
- Payment processors (Mobile Pay, Nagad, Rocket) — minimum data required to complete transactions.
- Game providers — limited data required for game operation only, excluding personal identity information.
- Law enforcement agencies — when required by court order or legal obligation.
- Cybersecurity firms — to detect and prevent fraud, using only the minimum necessary data.
Our clear commitment: bed111 never sells, rents, or trades your personal information. Data is only shared when necessary to deliver our services, and strictly under confidentiality agreements.
In the event of a future business merger or acquisition, users will be notified in advance and given the option to close their account.
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Bed111 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential cookies: required to maintain login sessions and deliver core services. These cannot be disabled.
- Performance cookies: used to analyze which parts of the site are most visited — helping us improve the overall experience.
- Preference cookies: to remember your language and other preferences.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.
bed111 does not use any third-party advertising or tracking cookies. Your browsing behavior is never shared with advertisers.
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Bed111 employs industry-standard security measures to protect your personal information. Our core security layers include:
- 256-bit SSL/TLS encryption: all data transfers are fully encrypted.
- Database encryption: stored sensitive data is kept in encrypted form.
- Multi-factor authentication: multiple layers of verification for admin access.
- Regular security audits: periodic assessments conducted by independent security experts.
- DDoS Protection: To safeguard the platform against cyber attacks.
- Least privilege access: staff can only view the information necessary for their specific role.
That said, no data transmission over the internet is entirely risk-free. While bed111 takes every measure to ensure your security, it would be misleading to claim any system is 100% secure. Please keep your password strong and never share it with anyone.
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Bed111 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
- All data is retained for as long as your account remains active.
- Financial transaction records are retained for up to 5 years after account closure — as required by law.
- KYC documents are retained for up to 3 years after account closure.
- General gaming logs are deleted one year after account closure.
- Once marketing consent is withdrawn, your contact details will no longer be used for marketing purposes.
You can request deletion of your data — however, information retained due to legal obligations cannot be deleted before the required retention period expires.
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As a bed111 member, you have the following rights over your own data:
- Right to access: you can request to see what personal information we hold about you.
- Right to rectification: you can request that any inaccurate information be corrected.
- Right to erasure: you can request deletion of your data, provided there are no legal obligations requiring us to retain it.
- Right to Restrict Processing: You may request that we stop using your data for specific purposes.
- Data portability: you can request a copy of your data in a structured, portable format.
- Right to opt out of marketing: you can stop receiving promotional communications at any time.
To exercise these rights support@bed111.clickvia email. We aim to respond within 30 days.
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Bed111 does not intentionally collect any information from anyone under the age of 18. Our services are intended solely for adults.
For parents: If you discover that your child under 18 has created an account on bed111, please contact our support team immediately. We will close the account and delete all associated data.
Age verification is mandatory when registering with bed111. If age cannot be confirmed through the KYC process, the account will not be activated. This is our primary safeguard for protecting minors.
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Bed111 may update this Privacy Policy from time to time. When changes are made:
- Registered email addresses will be notified before any significant changes are made.
- Any changes take effect from the date the updated policy is published.
- Continued use of our services after any changes constitutes your acceptance of the updated policy.
- Check the "Last Updated" date at the top of the page to see when the most recent changes were made.
If you have any questions or concerns about this Privacy Policy, please contact us: support@bed111.click
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